Soleil Blanc Spray

Processing Times

- Orders are processed within 48 hours. Orders placed on Friday, Saturday, Sunday, or a holiday Monday will be processed on the next business day. Time in transit does not include processing times.

CHANEL CANDLE CO. is happy to return any unopened merchandise up to 15 days after it is received. Please email info@chanelcandleco.com to request a return authorization for any online order and include Return Authorization in the subject line along with the order number. Returns require proof of purchase (e.g. your order number, order confirmation email, store receipt) to be accepted. CHANEL CANDLE CO is unable to cover return shipping costs by providing customers with a shipping label. Please include your return tracking information in the thread once your order has been dropped off so our team and verify your return and monitor its progress. Please note, CHANEL CANDLE CO is not responsible for lost returns. Proof of return is valid only when tracking says delivered to CHANEL CANDLE CO. Refund amounts cover the cost of the item returned and do not include shipping fees.

If there is a problem with your order we would be happy to resolve within 15 days of receiving the item. Please email info@chanelcandleco.com with details regarding your order. If an item arrives damaged or defective, photographs of the items in question are required when requesting a replacement or refund, so please be sure to include them in your email.

Sale items, bundle items, discontinued items, gift certificates, custom pieces, and third party items not produced by CHANEL CANDLE CO. are final sale and are not able to be returned. Items with no proof of purchase are non-refundable.

Before You Burn:Trim that wick! The ideal height is about ⅛ inch above the wax. Trimming your wick will help your candle burn efficiently and avoid mushrooming, which can lead to excess soot on your vessel and in your home.Just be sure to let your candle cool down completely before attempting any cuts.When you light your candle for the first time, allow it to burn until the entire surface of wax has melted — this will prevent tunneling and memory rings.

Know When To Stop:Keep your burn to about four hours at a time. Once your candle has only about ½ inch of wax left in the vessel, it’s time to retire it, clean out the wax, and order your next Chanel Candle.

Keep It Clean:Keep your candle’s surface free of debris like soot and wick trimmings.